Your platform is live. Your people are not using it the way it was designed.
Find out exactly where the gap is. 15 questions. Three minutes. You get an immediate, personalised result the moment you finish.
A clear risk score showing where your programme is most exposed right now
Your two highest-risk areas named, based on your specific answers
A recommended next step matched to where you are, not a generic report
Built from real delivery evidence. The questions and scoring are based on patterns observed across retail, convenience retail, and logistics deployments covering 40,000+ frontline workers. Programmes that identify these gaps in the first eight weeks recover twice as fast as those that do not.
Your results will be personalised and emailed to you. Enter your first name and work email to begin.
Is there a named person accountable for adoption outcomes, not just technical delivery, in your organisation?
Accountability for adoption is different from accountability for going live. Someone needs to own it after the system is switched on.
Question 02
Does your programme have a live RAID log that is reviewed at least fortnightly?
A RAID log that exists but is not reviewed is not a risk management tool. It is a filing exercise.
Question 03
Are adoption targets defined, measured, and reported to programme sponsors on a regular basis?
If nobody is measuring adoption, nobody knows whether the programme is delivering its intended value.
Question 04
Were frontline managers actively involved in the design and testing of the rollout, not just informed after decisions were made?
The biggest adoption failures happen when the people closest to the work are treated as recipients, not contributors.
Question 05
Is there a structured escalation path when a site, region, or team falls below the adoption threshold?
Without an escalation path, low adoption stays low. Visibility without consequence does not change behaviour.
Question 06
Was the scope of the deployment formally agreed and baselined before rollout began?
Scope that is assumed rather than agreed expands during delivery. It is one of the most common reasons timelines slip.
Question 07
Does your programme have a steering group or sponsor review that meets at a defined cadence and makes real decisions?
A steering group that meets but does not decide is not governance. It is a status update with extra steps.
Question 08
Is there a documented benefits realisation plan, and is it being tracked against the original business case?
If nobody is tracking whether the promised benefits are landing, the business case is just a document that got the budget approved.
Question 09
Is there a structured approach to data readiness, with clean and accurate data available before go-live, or was it being resolved during rollout?
Data problems discovered during rollout are among the most common causes of delayed go-lives and poor adoption in the first 90 days.
Question 10
Is there a structured hypercare period defined after go-live, with dedicated resource to support adoption in the first 30 to 60 days?
Go-live is not the end. The first 60 days after switch-on determine whether adoption sticks or stalls permanently.
Question 11: Your Current Situation
Which of these best describes where your programme is right now?
Select the one that fits most closely, even if it is not an exact match.
Question 12: Your Desired Outcome
What does success look like for you in the next six months?
Be honest with yourself here. The right answer is the one that actually matters, not the one that sounds best.
Question 13: What Is Getting in the Way
Which of these are currently preventing you from reaching that outcome?
Select all that apply.
You can select more than one.
Question 14: What You Have Already Tried
Have you already tried to address this? What has been attempted so far?
Select all that apply.
You can select more than one.
Question 15: In Your Own Words
What is the single thing you most need to resolve right now?
There are no wrong answers here. The more specific you are, the more useful your result will be. This takes about 60 seconds.
Almost there
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Risk Score
High Execution Risk
What your score means
Your programme has significant execution risk across multiple areas.
Based on your answers, your programme is showing the pattern we see most often before adoption stalls or a rollout falls behind: the foundations that should have been in place from day one are either missing or inconsistently applied. This is fixable. But it needs direct action, not another communications campaign.
The issues below are the ones your answers flagged most clearly. These are the areas where the risk is highest right now.
Your highest risk areas
What happens next if this is not addressed
Programmes with this risk profile typically see one of three outcomes if the underlying issues are not resolved: adoption stays permanently below target, the business case is quietly shelved, or the programme is restarted at significant additional cost. None of these are inevitable. But they require intervention, not monitoring.
This is exactly the situation Operon works in.
A 20-minute conversation will give you a clear view of what to address first and whether Operon is the right fit for your situation. No pitch. No proposal until we know we can genuinely help.
Your programme has some good foundations in place, but there are gaps worth addressing.
Your answers suggest you are doing a number of things well. The risk areas flagged below are not yet critical, but programmes at this stage can drift quickly if the gaps are not closed before they compound. The good news is that the foundations exist to build from.
Areas to watch
Recommended next step
The white paper covers the root causes behind the gaps your score has identified. It is worth reading before your next programme review.